Any personal information that you provide on the Youngsons.uk.com website is controlled by Youngsons.
Your personal information
Occasionally you will be asked to submit personal information about yourself (e.g. name, address and email address) in order to receive or use services on our websites.
By entering your details in the fields requested and submitting your information on the website, you are consenting to the processing of your information by Youngsons and its agents in accordance with this Data Policy. You may also provide personal information to us when you contact us by email, telephone or letter. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you have requested. Youngsons will, at all times, act in accordance with current legislation and aim to meet current Internet best practice.
Use and storage of your personal information
When you supply any personal information to Youngsons we have legal obligations towards you in the way we deal with that information. We must collect the information fairly, that is, we must explain how we will use it. This Data Policy explains how we will use your personal information. The ‘Data Protection Notice’ that you will find present whenever personal information is collected will provide additional information about how your personal information will be used by Youngsons.
We will use personal information provided by you or gathered by Youngsons for the following purposes:
- To process and respond to requests, enquiries and complaints received from you
- To provide services requested by you
- To communicate with you about services provided to you
- To keep our records up-to-date
- To analyse customer trends
- For audit purposes
- To carry out customer satisfaction research
- To recommend products and services that we believe will be of interest to you.
- To process payments
COOKIE POLICY
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. [By continuing to browse the site, you are agreeing to our use of cookies.]
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 7 days.
Sharing of your personal information
Youngsons will not share your personal information with third parties.
Changes to the Data Policy
We may update this Data Policy from time to time. Any changes we may make to the Data Policy in the future will be posted on this page.